Mobile Home
Ringtones
Astrology
Cricket
News
Jokes
Mobile Carriers' Cost
FAQs
 
Rediff India Abroad » Mobile Home » FAQs
FAQs
What is a Short Code?

How do I send a text Message?

What is a Keyword?

What happens after I have sent the keyword to the Short code?

What if I do not receive a confirmation message?

Does my phone carrier support 2 way text messaging?

Does my phone support 2 way text messaging?

What Services are offered by Rediff Mobile services?

What are the different prices for accessing Rediff Mobile services?

Do I have the option of opting out of subscription services? How can I opt out?

What if I have question that was not answered here?

What carriers and devices support text downloads for the 67333 shortcode?

What carriers support ringtone downloads?

What countries are covered by the shortcode?

Q. What is a Short Code?
A short code is like a phone number; however it is shorter and easily recognizable. It is used only to send messages, and not to call unlike regular mobile phone numbers. For Rediff Mobile services, the short code is 67333.

Back to Top





Q. How do I send a text Message?
You may consult your user manual for specific instructions for your phone. Generally, however, all phones have different menu options and buttons and you should be able to locate the MESSAGES option on your phone. Among the messaging options available, selecting TEXT MESSAGE and then choosing NEW MESSAGE/WRITE MESSAGE your phone will allow you to create a new text message. Depending on what Rediff Mobile service you would like, you may type the relevant keywords, use the "TO" address as 67333 and choose the "SEND" option.

Back to Top





Q. What is a Keyword?
A Keyword is the word sent in your text message that identifies the service your message goes to. For example, sending the keyword "ARI" to 67333 will get you the daily horoscope for the Sun Sign Aries.

Back to Top





Q. What happens after I have sent the keyword to the Short code?
After you have successfully sent the keyword to the short code you will receive a message back about the service you are trying to use. It usually it takes less than a minute. However, sometimes there are delays on the network and it can take several hours to receive a confirmation back.

Back to Top





Q. What if I do not receive a confirmation message?
If you are sure you sent the correct keyword, it can be that it is delayed at the network. Network congestion and bandwidth will sometimes slow the sending/receiving of text messages. If you are trying to enter a sweepstakes, you can only enter once per day and if you have already entered, you will not receive any more messages until you enter again the next day. However, if it has been over 24 hours since you have sent your message and you have not received a confirmation text message you can contact mobile.info@us.rediff.com or call 646-432-6058 for assistance.

Back to Top





Q. Does my phone carrier support 2 way text messaging?
Most phone carriers in the United States support 2 way text messaging. However, the carriers that are participating in Rediff Mobile Services are Cingular Orange & Blue, T-Mobile, Sprint, Verizon, Dobson, Alltell, Nextel and Boost.
For further details about carrier and device compatibility, please click here.

Back to Top





Q. Does my phone support 2 way text messaging?
While most new phones support 2-way text messaging, we recommend that you consult your user manual for specifics on your handset.

Back to Top





Q. What Services are offered by Rediff Mobile services?
Rediff Mobile services offers numerous mobile services dedicated to our audience. You can take quizzes, participate in polls or even enter a sweepstakes. Rediff Mobile services also offers other mobile services such as:-
Astrology:
Daily Prediction - http://ia.rediff.com/mobile/smsservice.htm
Weekly Prediction for Career, Health and Romance - http://ia.rediff.com/mobile/weeklypredc.htm
Numerology - http://ia.rediff.com/mobile/numerology.htm
Shubh Kaal - http://ia.rediff.com/mobile/subhkaal.htm
Birthday Forecast - http://ia.rediff.com/mobile/bday.htm

Cricket:
Latest Cricket Scores - http://ia.rediff.com/mobile/cricket.htm

News:
Breaking News, National News, Business News, Sports News, Cricket News, World News, Entertainment News, Health News, Bollywood Gossip, Infotech Sector - http://ia.rediff.com/mobile/ianews.htm

Jokes:
General Jokes, Adult Jokes, Santa Banta Jokes, Ajit Jokes, Marriage Jokes, PJ's, Office Jokes, Computer Jokes - http://ia.rediff.com/mobile/iajokes.htm

Ringtones:
We also present a partnership with Masttones.com to bring you the latest ringtones

Back to Top





Q. What are the different prices for accessing Rediff Mobile services?
The pricing varies for different products. Before billing you for a product download, our service will send you an alert with details of the price associated with that product. Once you agree to that by sending us a text message "yes", your account will be billed for the associated amount

Back to Top





Q. Do I have the option of opting out of subscription services? How can I opt out?
If you wish to unsubscribe from any of the Rediff Mobile Services program, sending a text message with the keyword STOP to 67333 will ensure you no longer receive any communication. In case you want to re-initiate subscription, you simply need to send the necessary keyword again

Back to Top





Q. What if I have question that was not answered here?
If your question was not answered in this FAQ please contact mobile.info@us.rediff.com or call 646.432.6058 for assistance.

Back to Top





Q. What carriers and devices support text downloads for the 67333 shortcode?
The carriers that support text downloads are the following:
Cingular Orange & Blue, T-Mobile, Sprint, Verizon, Dobson, Alltell, Nextel and Boost.
Text downloads are supported on all devices.

Back to Top





Q. What carriers support ringtone downloads?
We attempt to cover a wide range of devices and carriers for ringtone. However, not all devices and carriers are supported.
The carriers that support text downloads are the following:
Cingular Orange & Blue, T-Mobile, Sprint and Verizon
The devices supported by each of these carriers are given below. We constantly endeavor to keep adding new devices. So in case your device is not in the list, we suggest you to check back from time to time, to see if your device has been added.

Cingular Orange & Blue
LG Motorola Nokia Samsung Siemens
LG 4020 Motorola E790 Nokia 3200 Samsung SGH-X497 Siemens M56
LG A7110 Motorola Razr V3 Nokia 3585    
LG C1300 Motorola V300 Nokia 3595    
LG C1500 MotorolaV400 Nokia 3650    
LG L1400 Motorola V551 Nokia 6010    
  Motorola V180 Nokia 6200    
  Motorola V220 Nokia 6620    
    Nokia 6820    


Sprint
LG Motorola Nokia Samsung Sanyo
LG 350 Motorola C290 Nokia 3155 Samsung A580 Sanyo 3100
LG 550 Motorola L7C Nokia 6165i Samsung A640 Sanyo 4930
  Motorola Racer-ic402   Samsung A820 Sanyo 6400
  Motorola Racer-ic502   Samsung A840 Sanyo 6600
      Samsung A900 Sanyo 7000
      Samsung A920 Sanyo 8400
      Samsung A940 Sanyo 9000
      Samsung A960 Sanyo M1
        Sanyo M500
        Sanyo 7500


Verizon
Audiovox LG Motorola Nokia Samsung
Audio CDM8940 LG VX5200 Motorola Moto V265 Nokia 6305i Samsung A850
Audio CDM8945 LG VX6000 Motorola Moto V710   Samsung A950
  LG VX6000V2 Motorola Moto V815    
  LG VX7000      
  LG VX8000      
  LG VX8100v1      
  LG VX9800      


T-mobile
Motorola Nokia
Motorola Razr V3 Nokia 3200
Motorola V300 Nokia 3595
MotorolaV400 Nokia 3650
Motorola V551 Nokia 6010
  Nokia 6200
  Nokia 6620
  Nokia 6820



Back to Top





Q. What countries are covered by the shortcode?
67333 is our shortcode available in the United States of America. It will not be available in the rest of North America. For our users in India, we also have a wide variety of mobile downloads available via the shortcode 7333. To get more information on the content available for our audience in India, please visit: http://in.rediff.com/mobile/home/

Back to Top